www.nhs.net www.optonline.net  www.comcast.net   www.nhs.net.dailyeconomic.com

www.nhs.net

Distribution in the UK search www.nhs.net
PurposeThe NHS Pathways and the Directory of Services core narrative has been designed tosupport NHS communications...
The NHSmail user guidea comprehensive, easy to use guide to the service. It has a search feature for easy acces...
NHS Jobs is the dedicated online recruitment service for the NHS. Every NHS trust in England and Wales advertise...
NHS Jobs is the dedicated online recruitment service for the NHS. Every NHS trust in England and Wales advertise...
NHS Jobs is the dedicated online recruitment service for the NHS. Every NHS trust in England and Wales advertise...

Poorest areas of England 'will suffer under new NHS spending formula' - The Independent

Tue, 15 Oct 2013 18:48:20 GMT

NHS mental health care in 'crisis' due to lack of beds, leading psychiatrist warn - The Independent

Wed, 16 Oct 2013 11:49:07 GMT

The patients fed for just £4 a day: Some NHS trusts spending four times as ... - Daily Mail

Wed, 16 Oct 2013 02:25:18 GMT

Our rose-tinted view of the NHS has to change - The Guardian

    www.www.nhs.net
    The Guardian

    www.www.nhs.net
    Our rose-tinted view of the NHS has to change
    The Guardian
    It is now a well-worn adage among policymakers that the NHS needs to find a way of being financially sustainable without seeing the funding increases of the first part of this century. If those had continued, it would have led to the NHS encompassing ...

Wed, 16 Oct 2013 07:00:46 GMT

Long-term thinking is vital if NHS is to meet future challenges - The Guardian

Wed, 16 Oct 2013 10:28:37 GMT

Meet the biggest quango in the world: NHS England - Express.co.uk

Mon, 14 Oct 2013 15:14:21 GMT

Jeremy Hunt's NHS contract boss faces job fight amid claims he is "too close ... - Mirror.co.uk

Tue, 15 Oct 2013 10:08:34 GMT

New deal 'will help' NHS claim from south - Belfast Telegraph

Wed, 16 Oct 2013 04:37:05 GMT

Care.data project to collate all NHS patients' records - The Independent


    www.www.nhs.net
    Care.data project to collate all NHS patients' records
    The Independent
    Every household in England will be sent information about a landmark health data project that will see patient records from all GP surgeries collected by the NHS. The care.data project has been beset by confusion and concerns from GPs and privacy ...

Tue, 15 Oct 2013 20:44:42 GMT

What are the real challenges of NHS finances? - The Guardian

    www.www.nhs.net
    The Guardian

    www.www.nhs.net
    What are the real challenges of NHS finances?
    The Guardian
    We can't go on pretending that all providers can realise 4% recurrent efficiency savings year on year till 2021 without rapid radical reform. Not when that's twice the long run average for the UK economy as a whole and four times what the NHS has ...

Tue, 15 Oct 2013 10:20:35 GMT

Author: admin 2013-09-20 20:51:50
Distribution in the UK search www.nhs.net


Related words: www.nhs.net
Author: admin 2013-08-24 14:25:08
Purpose
The NHS Pathways and the Directory of Services core narrative has been designed to 
support NHS communications leads and/or project managers in explaining what is changing 
for patients and healthcare staff.
Background 
The pressures on ambulance services and EmergencyDepartments(ED) have been 
increasing and many of the patients that dial 999 for an ambulance or visit ED could be 
treated more appropriately in primary care. 
Until now urgent and emergency care has been fragmented and disconnected as patients 
often don’t know where they should go when they have an urgent care need that is not life 
threatening. This has led to inconsistencies in the responses and treatment patients receive 
for various reasons. These include: preventing easy cross referral, the need to re-triage at 
each step using different clinical assessment tools, patients being referred to services that 
do not have the skills they require or patients simply not knowing where and how they can 
access urgent care and as a result dial 999. 
 
NHS Pathways sets out to deliver a single clinical assessment tool that provides effective 
triage over the telephone in any setting taking calls from the public. This can include 999, 
NHS Direct, GP out-of-hours, NHS 111 and any other Single Point of Access number in place. 
This will ensure every patient accessing urgent and emergency care services is effectively 
triaged, reducing the need for them to repeat information and helping to make sure that 
they are directed to the right care at the right time.
What is it and how does it work? 
NHS Pathways is a suite of clinical assessment content for triaging telephone calls from the 
public, based on the symptoms they report when they call. 
NHS Pathways enables a specially designed clinical assessment to be carried out by the 
trained person answering the call. Once the clinical assessment has been completed, a 
clinical skill set and a defined timescale will be identified for the patient. 
At the end of the assessment, if an emergency ambulance is not required, an automatic 
search is carried out on the integrated Directory of Services to locate an appropriate service 
in the patient’s local area that offers the specific clinical skills needed within the time frame 
required.2
Key Messages 
NHS Pathways 
• NHS Pathways can be used in any urgent and emergency care setting taking calls from 
the public. 
• The NHS Pathways clinical assessment tool facilitates consistent clinical assessment for 
callers to any Single Point of Access number (SPA), 999, GP out-of-hours service, NHS 
Direct and NHS 111. 
• NHS Pathways integrates with a Directory of Services to find a local service that offers 
the clinical skills needed to treat the patient. Local primary care services are uploaded 
into the directory with structured tables populated with the clinical skills offered by each 
service. 
• NHS Pathways supports trained call handlers to carry out a safe, effective assessment of 
the symptoms the patient reports. As the clinical assessment progresses, each answer 
determines the next question to be asked and leads to a pre-determined level of care for 
the patient based on the information provided. At the end of the assessment, a unique 
combination of codes identifies the clinical skills required for definitive care and the time 
frame within which they should be provided to the patient. 
• There are over 700 symptom pathways within the clinical assessment tool. 
• Up to end of January 2013, over 6.2million calls have been assessed using NHS 
Pathways. There have been no reports of any adverse incidents caused as a result of the 
correct use of the NHS Pathways clinical assessment tool.
Clinical Safety, Assurance and Governance 
• NHS Pathways has support from the British Medical Association (BMA) and Royal 
Colleges involved in the delivery of urgent and emergency care. 
• NHS Pathways is under constant review and direction by the clinical community via the 
independent National Clinical Governance Group.
• This group is chaired by the Royal College of General Practitioners and is made up of 
representatives from the College of Emergency Medicine (CEM), BMA and other
organisations with an interest in and/or involved in the delivery of urgent and 
emergency care. 3
• Clinical safety is a key part of the development process for NHS Pathways. Every clinical 
question and every piece of care advice is, where possible, linked individually to at least 
three pieces of evidence, if available (preferably UK, if possible) and dated within the 
last five years, where possible. All evidence is graded for quality and with any new 
change request or alternative suggestion; the clinical authors can compare the evidence 
underpinning and select an approach based on the highest quality evidence available.
• NHS Pathways was also awarded a ministerial licence in February 2009, becoming one of 
only three systems to be endorsed that can be used to dispatch emergency ambulances. 
• The National Audit Office has supported the use of the NHS Pathways software to 
improve efficiencies in ambulance services in their ‘Transforming Ambulance Services’ 
report released in June 2011.1
• NHS Pathways has been evaluated on behalf of the Department of Health by the 
Universities of Sheffield, Southampton and Swansea. They concluded that the NHS 
Pathways system was ‘safe and appropriate’.2
Directory of Services 
• The Directory of Services is a central directory which can be populated by any primary 
care service. It gives access to real-time information about clinical services in order to 
locate an available service with the right skills. 
• It can be populated with primary and secondary care services including, but not limited 
to, minor injury units, district nurses, urgent care centres, GPs, walk-in centres and 
dentists. 
• There are numerous Directory of Services’ available; this directory is the only one that 
fully integrates with NHS Pathways. 
• Social care contacts can be included in the Directory of Services. Clinicians can look for 
these using the Manual Clinical Search function. 
The Directory of Services works in two ways: 
• By integrating with NHS Pathways - as the clinical assessment progresses, a unique 
combination of codes identifies the clinical skills required and the timeframe within 
which they must be provided to the patient. This forms an electronic search string which 
returns results of appropriate, available services directly to the screen of the call handle. 4
• Manual Clinical Search -this feature can be performed by a clinician independently of 
NHS Pathways. For example, if a district nurse is on a home visit and the patient requires 
additional care, they can manually search the Directory of Services for a local service to 
further treat the patient. 
The nurse can enter the patient’s age, gender and/or location and select the clinical skills 
they know the patient requires. This manual search will present all appropriate services 
available for the patient to access or be referred into.
Commissioning 
• The combined use of NHS Pathways and the Directory of Services can provide 
commissioners with information about the demand and supply of health care skills and 
services in their area. Whilst NHS Pathways provides the clinical assessment, the 
Directory of Services holds a comprehensive list of available primary care services 
available that can be used to refer patients into. 
• The Directory of Services, which allows the call handler to refer a patient to a service, 
maintains a record of where the demand is from patients. 
• Commissioners can download reports to assess and evaluate which services are being 
used regularly and where there are further demands. 
• The report can be broken down to show which clinical skills were searched for and 
which services have been accessed and referred into, by time of day and location. This 
allows a more informed decision to be made about available services, opening hours, 
clinical skill sets and clinical staff that are required to meet demands. 
• The Directory of Services keeps a record of all searches made, providing commissioners 
with actual demand data on the skills needed, by postcode and time of day. The 
Directory of Services records also identify excess coverage of specific skills which are 
available but not utilised. The data also shows which services missed out on a referral 
and the criteria it didn’t meet, e.g. opening hours, capacity, specific skills only available 
at certain times of the day and not when required. 
• Finally, real-time reporting of this information is possible which can provide up to the 
minute information for public health use, such as to track outbreaks of infectious 
disease.5
• As a commissioner you can decide which services are made available via the Directory of 
Services. However, it is only clinically appropriate for certain types of services to be 
made available directly to NHS Pathways call handlers. Other services which are 
available for direct clinician search can be added with local agreement. 
Training 
• Any call handler using NHS Pathways to answer calls undertakes a 60 hour training 
programme which includes a pre-course learning pack which provides an introduction to 
the system and key areas of anatomy, physiology and medical terminology, classroom 
tuition, written and practical assessments which must achieve a pass mark of 70%. 
• Additionally, all call handlers receive a minimum of four weeks of supervised use on the 
live system followed by another assessment. This includes a clinical audit of calls taken 
and direct feedback to the individual.
• This is in addition to any training provided by the organisation on use of telephony, call 
control and local processes and procedures for call referral under different 
circumstances, such as child protection, vulnerable adult, frequent caller or patient with 
special notes.
Key progress 
• NHS Pathways and the Directory of Services is the clinical technology currently 
underpinning the current NHS 111 sites as per the coalition policy on single point of 
access to urgent care. The majority of phase two NHS 111 sites have decided to use NHS 
Pathways and the Directory of Services. 
• Up to end of February 2013, over 6.2 million calls have been assessed using NHS 
Pathways. There have been no reports of any adverse incidents caused as a result of the 
correct use of the NHS Pathways clinical assessment tool.
• Up to end of October 2012, NHS Pathways and Directory of Services is fully operational 
and being used as their primary clinical assessment and referral tool in: 
1. Five ambulance trusts using the tool to triage incoming 999 calls 
2. Twenty two NHS 111 sites. 
3. Ten Out of Hours and SPA providers. 
  www.nhs.net
Related words: nhs.net Pathways Directory
Author: admin 2013-08-24 13:36:25

The NHSmail user guide

 
 a comprehensive, easy to use guide to the service.  It has a search feature for easy access to the required information.  Find it in the 'Guidance' pages of the NHSmail portal at www.nhs.net
NHSmail mini guides - hard copy mini guides to the new service for both users and Local Organisation Administrators are available via the NHS Connecting for Health Publication Ordering Service.
The NHSmail Guidance pages are packed full of information including policy and procedure, case studies and advice on utilising the full capabilities of the service, such as setting up automated SMS patient appointment reminders. You can access them without logging into your account as long as you're using an NHS connection:
  • Go to www.nhs.net
  • Click on 'Search Directory'
  • Click on 'Guidance'

NHSmail helpdesk



Related words: The NHSmail
Author: admin 2013-06-04 17:42:14
NHS Jobs is the dedicated online recruitment service for the NHS. Every NHS trust in England and Wales advertises job opportunities with NHS Jobs, resulting in around 20,000 opportunities available every month.
    NHS Jobs is the UK's leading online recruitment service. It attracts over 6 million web visits and receives applications from more than 250,000 jobseekers every month. The service provides job seekers with access to vacancies across the NHS through a single portal, and provides employers with the tools and features they need to manage their recruitment processes effectively. For more information for jobseekers, including how to get the best from NHS Jobs, visit our 'Advice for jobseekers' section.
    NHS Jobs has saved the NHS over £240 million since it was launched in 2003. The biggest savings have been made through reductions in recruitment advertising spend as trusts have reduced their reliance on traditional advertising channels; and through decreased administration costs as the use of online applications has grown. NHS Jobs also shares vacancy information directly with Jobcentre Plus, helping the NHS support employment in their local communities. 
    NHS Jobs has 7158 new vacancies from National Health Service employers across England and Wales. Perform a job search and find jobs that match your skills, and apply for NHS jobs online. Sign up to Jobs by Email to receive new vacancies to suit your job search every day.
    The job including Administration&Clerical,Allied Health Professional,Executive,Healthcare Scientists,Nursing & Midwifery,Medical & Dental.The latest job including Staff Nurses,Feeding Support Volunteer,Service Manager,Trust Doctor in Intensive Care Medicine and so on.
Related words:
Author: admin 2013-06-04 16:11:13
NHS Jobs is the dedicated online recruitment service for the NHS. Every NHS trust in England and Wales advertises job opportunities with NHS Jobs, resulting in around 20,000 opportunities available every month.

NHS Jobs is the UK's leading online recruitment service. It attracts over 6 million web visits and receives applications from more than 250,000 jobseekers every month. The service provides job seekers with access to vacancies across the NHS through a single portal, and provides employers with the tools and features they need to manage their recruitment processes effectively. For more information for jobseekers, including how to get the best from NHS Jobs, visit our 'Advice for jobseekers' section.

NHS Jobs is provided by Cwm Taf Local Health Board on behalf of the Department of Health and delivered under contract by Methods Consulting and Evenbase Recruitment.

NHS employers
This page allows you to search for NHS employers. This can be done in three ways, search for them by the first letter of the NHS employer's name, by Strategic Health Authority (SHA) or geography, or by clicking an area of the map.

Register your details

From this page you can register your personal details and set up your Jobs-by-Email. Fields marked with an asterisk (*) below are mandatory.

By registering for an account you will:

Save time applying by using saved details on application forms

View details of previous applications and view messages from employers on those applications.
Related words:

 

 
 

www.nhs.net.TheToday.co.uk All rights reserved ©